Friday, August 19, 2022

The Use Cases, Limitations and Potential of ENS Subdomains

 

The Use Cases, Limitations and Potential of ENS Subdomains

TL;DR:

  1. Web3 subdomain names like ENS’s have a variety of use cases, chief among which is enabling users to show they are affiliated with a company or a community.
  2. There is already plenty of adoption and we investigated basically all of the projects that have started using subdomains in some form or another.
  3. There are some current limitations but these are currently being addressed with new projects in the space by a variety of players in the ecosystem.

What’s in a Name? 

My ENS name is olesnakey.eth. It’s derived from my handle, OleSnakey, that I use for games, Discord, Twitter, and pretty much everything else in web2 since I was in 5th grade. It’s named after an old Gmail feature called “Old Snakey” where you can press Shift+7 in your inbox to play a simple game of Snake, which I often did when I didn’t feel like doing anything else. It’s not a good name by any measure. It’s goofy, long, sometimes tricky to pronounce/spell, and some people absolutely despise snakes for whatever reason. That said, I’ve used it for so long that it’s basically become a part of me, and that’s why I’m proud to use it for web3.

Ahhh, nostalgia…

There is something special about names that differentiates ENS and other name service collections from other NFTs that are traded. Sure, some people may see using rare ENS names as just a financial flex but they forget that these domain names are fundamentally, well, names. And a name, whether they are a given name, nickname or gamer handle, is just a piece of language that identifies some individual. It also has the potential to communicate so much about that individual’s history, values, personality or affiliations. After all, it’s a safe (but not sure) bet someone has some Japanese ancestry if their last name is “Watanabe”. As we see with PFP based communities, this “affiliation utility” is a native property that NFT ownership can provide, but as we will explore in the report, ENS has an sometimes overlooked feature, subdomains, that can excel at this.

What are ENS Subdomains?

Once someone has created or obtained a second level ENS domain name(take for instance, olesnakey.eth), they have the ability to create as many subdomains under it as they wish (like 2cents.olesnakey.eth ), paying only gas for the transaction. Then they are free to assign them to whoever wants to use them to point them to ETH addresses. However, as of now, the controller also has the right to revoke access to these subdomain names, if they so choose.

As we will get into in this article, there are a variety of interesting use cases for this, some more intuitive than others. This feature might seem gimmicky and inconsequential to some at first, but here at Double, we see the adoption of subdomains as a potential major defining trend for ENS and other web3 name services as a whole, so we were compelled to research this topic extensively. Through that research, we have produced this report, we will look at the adoption of, use cases, current limitations, on-going development, and future potential of ENS subdomains.

main for show, 2cents for mirror.xyz, degen for sus minting / contracts

By the Numbers: A Snapshot of the Adoption of ENS and it’s Subdomains

ENS Names

By every metric, ENS names are a top NFT collection. At the time of writing, on OpenSea, it is closing in on half a million owners and almost 50K ETH in total volume. Of course, it is still not without its competitors. Unstoppable Domains boasts a web3 name service without any renewal fees and there are also plenty of other ecosystem specific name services like Avvy’s .avax names for Avalanche and Bonfida’s Solana Name Service.

ENS Subdomains

As of the time of writing this article, there are currently roughly 1.9 million second level domains created. However, by comparison, there are only about 155K subdomains registered under second level domains. These all originate from 13K second level domains.

At the time we looked, there were only 69 domain names that have more than 50 subdomains under them. It’s these that we are interested in because many of these subdomains represent projects that are early adopters of subdomains.

Who is Using Subdomain Names Now?

We investigated the projects behind the domain names with 50+ subdomains and group similar ones into categories.

Here is our full list of projects that we investigated.

Our Categories:

1. Wallet and Infrastructure Projects

Example: Argent (argent.xyz)

Crypto wallets recognize that having their users copying and pasting public addresses when they want to make transactions is…not very user friendly because of the hassle and room for error. Because it’s reasonably cheap to provide their users with subdomains (just pay gas!), many of them do, from automatically creating one for the user upon registration to having it be a feature of the wallet.

2. Project Community / Organization

Example: Decentraland(dcl.eth)

Subdomains are useful for metaverse projects, holder communities and games because they can provide a sense of identity and affiliation. olesnakey.eth might be Jesse but olesnakey.dcl.eth would express how Jesse is affiliated with Decentraland. For games and metaverses, these names can also double as gamer tags or handles that show you play a certain game, just like they do for gamers like me in web2. For organizations, if access to these subdomain names is properly controlled, they can also be a source of verification. For example, BDs for projects can show they are legitimately affiliated with the project with a subdomain name issued by the organization they work for.

3. On-Chain Tools

Example: Chainlink (data.eth)

For developers, subdomains can be used to create API’s that point to contracts that provide information or services. This is superior to public addresses because it’s more convenient for the dev using the product and the service can freely upgrade to a new contract without forcing the people using the service to update as well, since you can just point the subdomain to the new contract.

4. Wordplay

Example: asksfor.eth

There are a lot of creative names that read like sentences you can make with ENS subdomains. For example, jesse.asksfor.eth (plz sir, may I have some moar?). Names in this category can form sentences in this nifty fashion but they don’t have to, they could just look nice, like dev.eth, if you are a developer.

5. Subdomain Registrars

Example: EthSimple (ethsimple.eth)

This category also includes names that are held in Domain Registrar type projects like ENSnow or EthSimple, where the name is held by a contract and anyone can use the service to mint their own subdomain on it for much cheaper than it would cost to register their own second-level domain. It’s also worth noting that there is a lot of overlap between these and the Wordplay category, because many of them will buy up these names and have them listed on the platform so anyone can claim them.

6. Other

Example: Crypto Stamp (cryptostamp.eth)

Not all projects that make use of subdomains fit in those five neat categories so this category is the catch-all for the rest of the pile. There are some unique projects and experiments in here like eth2phone (eth2phone.eth), and also some that we just couldn’t find any information about or figure out exactly how they use their subdomains.

Notable Projects:

1. Argent Wallet (argent.xyz)

Argent.xyz is the project with the highest number of registered subdomains. Like we’ve already covered, subdomain names are especially useful for wallets but argent takes it one step further by adding additional utility. XXX.argent.xyz is actually a valid URL, and argent takes advantage of this by having the subdomain also link to the Argent profile page in web2 along with being the address to the wallet, which has a number of UX benefits.

2. Decentraland (dcl.eth)

Decentraland names showcase the potential of subdomain names to function as domain names once they are made tradable and users are able to register them by themselves. The DCL dev team made it possible, for the price of 100 MANA, to mint their own name on the DCL second level domain. These have become a hotly traded collection in their own right, with a total volume of nearly 1000 ETH on OpenSea. These names also scratch the surface of what you can do with subdomain names in metaverse projects such as using them as teleport addresses to locations or avatars.

3. Mirror.xyz (mirror.xyz)

As the web3 take on platforms such as Medium, Mirror is unique because unlike many other projects on the list, its subdomains are not designed to be publicly available or easily obtainable through purchase. The subdomains can only be acquired with a $WRITE token which is bestowed by a DAO vote after a weekly writing competition. This subdomain is used to recognize someone as a member of the mirror DAO and gain corresponding privileges and responsibilities such as voting. Mirror showcases how the scarcity of names can be engineered rather than naturally forming. After all, unlike the 000.eth-999.eth 1K club, There is no mathematical limit to how many subdomains mirror.xyz has, but there is a practical scarcity of how many people can join the DAO, and so these subdomains can be just as valuable as status symbols.

4. Purrnelopes Country Club (pcc.xyz)

PCC’s subdomain offering is a prime example in how they can provide utility to holder communities. Since these communities are essentially the web3 equivalent of sports teams, you need ways to express your affinity: the new forms of T-shirts, keychains and merch. Using subdomains as your wallet/Twitter name is just that.

Wen Purrnelope’s Football Team?

Utility of Subdomains, Generalized

1. All the properties of ENS second level domains (Wallet Routing, Status)

Everything that is valuable about second level domain names can be valuable for subdomain names. Yes, it’s worth remembering they still can replace an inscrutable ETH address with a human readable one in crypto transactions. But it’s also worth pointing out that rare ENS names have the NFT property of scarcity and status. Rare and impressive ENS names are collected and traded just like any other NFT and once subdomains are more widely adopted, why would they be any different? Imagine if BAYC launches a campaign where whitelisted holders can mint their own subdomain name on ape.eth. If those were tradable, what would be the market value for those names?

2. Affiliation

Subdomains can also provide the NFT utility of showing that you are affiliated with a group, project, game or organization. Arguably, they can do this even better than second level domains. Getting tribal tattoos, Decorating with national flags and holding certain NFTs all serve the function of signaling that you belong in a certain in-group and second level domains excel at this because they show that you are a part of a group in a very explicit fashion. This group can be any group of people: organizations, sports team fans or even families. These communities also gain the ability to whitelist users more effectively or even confer privileges based on the addresses the subdomains point to. They will even be able to white list who can register a subdomain based on conditions like whether an address is a NFT holder or not.

3. Linking

Sure, all ENS subdomains can link to eth addresses, but there is no reason for that to stop there. As we see with argent.xyz, some are capable of linking to web2 addresses as well. However, in metaverses/games like Decentraland, they can not only serve as the handle, but they also have the potential to be configured to point to certain locations, locations of avatars in the world or programmed to do literally anything else in the ecosystem or game.

4. Just plain cheaper!

Depending on the price of Ethereum and gas, registering a ENS second level domain can be prohibitively expensive for some. Second-Level domains, on the other hand, are significantly cheaper, with a cost dependent only on gas. Because these subdomains are so much cheaper than second level names, the mass adoption of subdomains can be a driver of the mass adoption of ENS, Ethereum and web3 as a whole.

Current Limitations

1. Gas Intensive

It’s worth noting that, each time a subdomain is created, it’s an on-chain transaction that costs gas. This is usually negligible but for some of the use cases, there could be thousands of users and community members registering subdomains, so, depending on the gas price, the costs can add up for either users or the project.

2. Revocable

In the way ENS subdomains are set up now by default, they are not technically owned by their users as property. At any point, the owner of the second level domain can revoke access to it. While this may be a benefit for some projects who wish to maintain maximum control of their subdomain names, many users are not comfortable with this. After all, why would you pay for something that can just be taken away?

3. Not Tradable By Default

As of now, if a project wants their subdomains tradable, they have to do custom coding, like the Decentraland team did for the dcl.eth subdomains. Many projects want their subdomains tradable, but not all can spare the development time, which makes ENS subdomains underutilized.

4. Custom Coding Needed for Self Service

One is able to manually create and delegate subdomains through the ENS User Interface but as of now, there is no standard way for users of a project to register subdomains by themselves, it must be custom built by the project, like Decentraland and PCC. If projects wish to adopt subdomains for their users, this, again presents the additional cost in the form of developer time.

Upcoming Development

1. ENS Namewrapper

ENS’s upcoming Name Wrapper feature will make subdomains more like second level domains — as tradable NFTs. Wrapped names are ERC-1155 compatible and with a new feature called fuses, permissions to to control usage and ownership rights, like being able to transfer and make sub-sub-domains can be better customized and controlled. As ERC-1155 tokens, main domains and subdomains will also become tradable as well in the same collection.

2. Coinbase’s cb.id Subdomain System

Coinbase is working on a layer 2 domain name system for its users built on top of ENS. Once it’s launched, because the company has roughly 98 million users, it may become the largest adopter of subdomains. The logic is the same as it is for all wallets/infrastructure projects we’ve already examined: give users human readable subdomains because it enhances the user experience by making it more convenient to send funds.

3. Double’s Subdomain Subscription (Shameless Shilling Alert!)

We’ve recently launched our own subdomain product: Double’s Subdomains-as-a-Service, which enables projects to give subdomains to their users in a few clicks. All the ENS holder has to do is stake the ENS second level domain name on the contract, then select whether anyone can register a subdomain on it or just limit it to a whitelist. They will even be able to earn royalties from the number of subdomains registered and renewed.

What can you do with subdomains? (By Context)

Web3 Communities

Members of web3 communities generally show affiliation by owning NFTs in the same collection and using it as their profile pictures. Using subdomain names of the same second level domain can also be a way to express affiliation. Access to these domain names entirely depends on the identity of the community: exclusive ones would be inclined to use a whitelist for their names, while more open ones would likely seek to allow anyone to be able to register a subdomain name.

DAOs

One potential form of manipulation that DAOs have to be aware of is the possibility of someone taking out a massive loan of the token being used for governance ahead of the snapshot and leveraging it for voting. The use of subdomain names can be an alternative system for DAOs, as their acquisition can be better controlled with a whitelist (and presumably a vetting process for getting on it). It could also be argued that this is more democratic, as it’s no longer the opinion of the people with the most tokens with the most weight — rather, all with a subdomain would become equal when it comes to voting rights.

GameFi Guilds

In web2, guilds in MMOs are originally a source of affiliation within the game, leading to real personal relationships and vibrant communities. Web3 guilds have adopted the name of “guild” but they also have potential to provide that “affiliation utility” native to MMORPG guilds like say in, ahem, Guild Wars 2.

Metaverse / Gamer Name

GameFi games are also able to take advantage of the subdomains to have them represent the username of the players within the game. They are also able to implement additional features for the names within the game itself, such as enabling users to point them at different locations in the game. For example, say you want to teleport to a specific home in a metaverse platform, if the owner of the home has a second level domain name pointing to it, you could use that as the teleport address as well, and even send tokens to that address when making purchases!

Subscription Services

Because ENS domain and subdomain names are fundamentally subscriptions, they can be used to power other subscription products. As subdomains naturally expire if not renewed, ownership of the subdomain can potentially be used as an access token to a product or service.

Companies

Companies may wish to issue subdomain names to their employees. This is not only to foster a sense of affiliation that has been stressed to death in this report so far, it can also be a proof of legitimacy. How do you know if someone reaching out to you is actually Ryan, a business developer from OpenSea and not an impostor trying to scam you and your team? You could have him produce a signature with a wallet with ryan.opensea.eth.

Conclusion

As we’ve explored in this article, subdomains have so much potential value and use cases spanning almost the entirety of web3. Personally, sure, I’m happy with my janky olesnakey.eth as my main name in the Ethereum ecosystem but also I’m looking forward to picking up a few olesnakey.future-web3-game-im-obssessed-with.eth’s and olesnakey.this-shows-i-am-a-member-of-this-community.eth subdomain names as well.

Affiliation has been the glue that has built and holds together all of human society. Before there were discord channels built around NFT hodlers using their JPEG profile pictures, there were sports teams. Before there were sports teams, there were nation states. Before there were nation states, there were tribes. Before there were tribes, there were families. In web3 we are just seeing this force take a new form and subdomains are yet another way to express it.

Saturday, August 13, 2022

Shopee 衰落幕后

Shopee 衰落幕后:一家最像中国大厂的东南亚巨头的全球化乱局

当一家东南亚互联网公司,像极了一家中国互联网大厂,会发生什么?

对于新加坡互联网集团SEA旗下的明星公司Shopee来说,一开始,这意味着疯狂的增长。

由华人企业家李小冬创办于2015年的SEA,从创始人背景,到商业模式,再到融资历程,都沿袭着中国互联网公司的道路,更曾因腾讯的入股而被称为“新加坡小腾讯”。

旗下明星电商公司Shopee,更是在东南亚大杀四方,在多个市场压制阿里旗下的Lazada。彼时两者的竞争也因背后中国巨头的存在,而被国内互联网圈密切关注。以至于,在近两年中国互联网人才涌入新加坡的浪潮中,Shopee成了他们最热门的目的地。

这些中国元素的影子助它快速成为新加坡第一家估值超过10亿美元、赴美IPO四年后总市值一度逼近2000亿美元、并同期开启全球化扩张的东南亚超级公司。SEA集团一度跃升为亚洲第三大互联网公司,其创始人李小冬也曾凭此跻身新加坡首富。

然而,就在它正在进一步变成一家“东南亚最像中国互联网大厂的超级公司”的时候,问题出现了。

从外部来看,过去近一年时间里,SEA集团股价暴跌超81%、大股东腾讯减持SEA、印度市场以数据安全为由封禁Shopee及SEA的游戏产品Free Fire,且过去几个月中,Shopee又相继关闭了多个海外站点。

而更大的动荡来自内部。

据品玩和多位接近Shopee核心决策层的人士交流,这家公司正经历着组织危机、管理路线之争以及无解的增长困局——它正在自己“卷”自己,并由此陷入一系列的问题。

事实上,Shopee曾被许多有全球化野心的中国公司视为标杆,被称为“born to be global”的骄子。

它所代表的模式——总部在新加坡,人才在中国,业务在全球,是一种越来越被新一代中国企业家们所追捧的状态,这种结构在字节跳动、SHEIN、米哈游等有全球化野心的中国明星公司身上都能看到。

还原这家新加坡明星公司“内卷”的内幕,也许会让这些中国全球化公司们,有一些新的思考。

01 | 文化冲突

中国高管空降,新加坡员工皱起眉头。

2021年3月,Shopee内部召开了一次看似普通寻常,在后来看却是这家全球化公司转折里程碑式的Town Hall Meeting。

在这场Town Hall Meeting中,Shopee例行出席的高管层除了CEO冯陟旻(Chris Feng)与CPO陈静业(David Chen)之外,多了一位新上任的深圳CTO黄易成。

据公开资料显示,黄易成本科就读于复旦大学,后在新加坡国立大学取得博士学位,于2017年加入SEA Group(冬海集团)旗下的游戏公司Garena,后转岗到电商平台Shopee。

数位Shopee员工向品玩如此形容这位中国CTO:有城府有手段,掌控欲很强,虽然教育和职业背景比较国际化,但内心非常信奉儒释道文化,经常不避讳地表达犀利观点。

一个令多数Shopee员工记忆深刻的例子是,在黄易成首次作为CTO出席的Town Hall Meeting上,有技术人员向他反映组内加班强度太大,动辄要到晚上9:30甚至半夜才能结束工作,这与全球化企业崇尚的work life balance文化并不相符。然而这位新任高管并没有询问该员工所在组的具体情况,反倒当众表示:

“9点半下班很晚吗”。

“我不理解为什么7点就能做完的工作,非要拖到那么晚下班,真有那么多事情可以做吗?”一位Shopee员工告诉品玩,黄易成此番言论在海外员工间引起了强烈的不满情绪。

新加坡员工们的反弹并没有阻碍这样的文化冲突继续发生。甚至,这种冲突延伸到了公司制度层面。

“黄易成上任后做的第一件大事是引入了字节跳动的OKR体系。当时他拉着我们所有中层领导开了个会,当场拿出OKR,说我们现在要向字节学习。”一位前Shopee员工说。

据品玩了解,Shopee的OKR与绩效考核的绑定关系十分频繁密切,以季度为单位进行OKR制定,每个季度都会进行一次绩效考核,加上年末的总考核,全年共有5次考核。

一位在调整过程中离职的新加坡技术高管表示,Shopee国内团队牵头实行的OKR制度里,技术团队每个季度都要花费近一个月的时间,反复与中国高层们确认对齐OKR,但刚搭建起来的中国团队对OKR目标的制定和执行又缺少连贯性,常常上个季度定下来的方向,下个季度就会被和盘推翻。

除了OKR制度之外,Shopee新加坡管理层也被要求每两周以书面报告的形式,向中国管理团队进行思想汇报,有些人的双周报字数多达一万多字。

卷起来了。

首先表达反对的还是新加坡总部的基层员工。他们表示,令他们困惑的是,这套从天而降的OKR制度仅以几张表格的形式通知执行,并没有推出相应的衡量标准。

“我能理解公司规模变大后需要有统一的绩效考核体系,这也是激励员工的一种方式,但Shopee的OKR衡量标准完全由管理层主观臆断,这就变成了控制人的手段了”,Shopee新加坡的一线技术人员说。

事实上,Shopee这家公司对于这种借鉴中国互联网经验的做法并不陌生,甚至是有其独特的传统的。

据公开资料,SEA的创始人李小冬出生于中国天津、毕业于上海交通大学,创业前曾就职于摩托罗拉和康宁。李小冬留给外界的印象是性格偏内向,即使成名后也鲜少出现在公众面前。

他是第一批真正意义上借助中国互联网经验在海外市场成功实现本地化的企业家。无论是他打造的“东南亚小腾讯Garena”,还是“东南亚阿里Shopee”,其背后都有着鲜明的中国互联网特色。

在创业早期,李小冬利用曾备受中国互联网推崇的地推模式,组建了一支强大的业务地推军,并在东南亚形成了一张超过7万个节点的关系网。

但更重要的是,李小冬把这些经验和本地化相结合。多位Shopee员工表示,李小冬对本地化高度重视,这形成了SEA的全球化基因,也让Shopee在拓展海外市场时,带着天然的本地化运营思维。

比如,它在每个市场中都根据当地不同的情况灵活地推出符合其特色的App,并借此在多个东南亚市场的占有率上一度击败Lazada。

这样的背景,决定了这位中国出身的创始人在公司遇到增长瓶颈时,很自然的会选择向中国互联网公司寻找答案。但这一次,Shopee开始遇到了逆向本地化问题,文化差异与管理模式造成的动荡,开始对这家全球化公司的企业氛围与业务发展产生冲击。

OKR就是一个例子。在新加坡员工眼里,这套制度更多开始变成人事斗争的工具。

在Shopee的OKR评价体系中,分为ABC三个等级,被打了C的员工面临着限制转岗、降薪,甚至被劝退的结果,上述前新加坡技术高管也因被打C而选择了离职。

新的制度上线很快,据接近高层的人士透露,黄易成上任后还组建了一个技术委员会,职责之一是处理新加坡和中国技术人员的晋升申请,但10人的技术委员会中8个是空降的中国管理层,多数入职不超过两个月。

“有去晋升答辩的资深技术人员,被问的第一个问题居然是——你这个项目是做啥的”。

“过去一年里新加坡团队的离职率非常高,我带的团队离职率超过30%,中层离职转岗的更多,管理层基本上都换了一遍血”,就Shopee核心业务团队转移中发生的人事动荡,多位员工表示虽然能理解“一朝天子一朝臣”,但整个过程做的“非常不体面”、“完全有更合理的解决方式”。

这种“不体面”的一个具体事例是,在黄易成想更换另一位新加坡技术高层时,这位中国高管无所顾忌地当面对其说“你的时代结束了”,而该技术高层反问劝退理由时,得到的回复是:

反正你的团队已经没人了。

02 | 权力转移

一旦出现了“你我”之分,文化冲突就不只是文化冲突,公司不同势力开始各自为战,中国团队与新加坡团队分化越来越严重。

在这期间举行的Town Hall Meeting中,不止一个新加坡员工、不止一次地问过“新加坡团队的未来在哪里”。在频频空降中国管理层、新加坡团队不断收缩的现实中,CEO冯陟旻和CPO陈静业也只能含糊其辞地表示“新加坡还在招人”。

“事实是我们看到的新同事非常少,招聘的速度也慢了很多。”不仅研发,离职转岗的产品经理也不在少数,“我刚来一年多,产品换了不知道多少拨人了”。

同期,Shopee持续扩张的全球化业务,对平台自身的产品技术提出了更高的要求。

这种话语权转移已经很明显了:多位Shopee员工表示,继新加坡团队完成了Shopee从0到1的搭建后,中国团队被寄予了Shopee从1到10的期望,而这副重担显然要由深圳新高管黄易成挑起。

面对新加坡员工和中国员工的争吵,Shopee事实上选择了对权力中心进行转移,核心业务团队开始由总部新加坡向中国进行一场大转移。

多位新加坡Shopee员工向品玩证实,自2021年3月开始,Shopee新加坡团队整体向中国团队交权,技术项目重心大批迁移至深圳,管理层架构主体也几乎被中国高管接手,新加坡团队的众多管理层和业务骨干或转岗或离职。

一位Shopee新加坡基层技术人员对这场大转移的描述是:开始时有些摸不到头脑,看明白后觉得就是核心团队大转移。

据这位员工讲述,他所在的研发组是最先被“开刀”的,也许是Shopee高层不希望在转移初期造成太大影响,于是表面上以中国企业常用的内部赛马机制,招募了一个与该员工小组业务定位和工作内容上几近相同的团队。

“后来发现并不是内部赛马,新成立的研发组manager开始或明或暗地抢人,我们组比较资深的技术骨干基本都被聊了个遍,慢慢地我们组原来的manager选择了转岗,之后两个组就顺理成章地合并了。”

据知情人士称,在过去一年多的时间里,原属于新加坡团队主导的业务线大多改成直接向黄易成汇报。同时,黄易成也开始在国内招兵买马,众多具有中国互联网大厂背景的中层管理者空降至Shopee深圳团队,并各自继续在国内扩张。

2021年Shopee在中国的招聘热潮是互联网圈有目共睹的,国内各大求职平台都充斥着这家东南亚小巨头的招聘信息,而就Shopee面经的讨论、Offer的对比,以及对全球化公司的遐想与憧憬,也遍布在国内互联网论坛中。

有知情人士透露,除了校招与普通社招需要的执行层人才外,Shopee对中国互联网大厂的资深研发更是一掷千金地猛挖墙脚,阿里P7级别的技术人才在国内正常年薪浮动是在60万至150万之间,但在Shopee却能拿到年薪220万的Offer。

多位Shopee员工表示,经过这番大规模的核心业务团队转移后,Shopee在深圳的员工体量大约有4000多人,新加坡的员工体量约1000多人。

而两边团队的员工比例在2021年3月之前是基本持平的,且早期员工称Shopee创办最初几年里深圳研发中心人少的可怜,平台从0到1的技术底层搭建、迭代、维护,都是由新加坡团队主力完成的。

“中国团队的规模还在继续扩大,在深圳与新加坡员工4:1的基础上,决策层还希望在北京建立Shopee的另一个大本营,预计规模会跟Shopee深圳一样大。”一位接近Shopee决策层的人士告诉品玩。

这形成了一个很有意思的现象——当一众中国公司在把全球化业务向新加坡转移,并优先选择外籍高管来掌管这些业务的同时,这家在许多中国公司看起来有先天优势的“新加坡公司”,却从组织到文化都越来越中国大厂化。

新加坡本身究竟适不适合诞生全球化的企业,成了很多人新的反思。

“新加坡这边招人确实非常难,公司的发展速度又很快,无论是招人的成本还是效率,国内都比新加坡好很多。”一位Shopee的早期员工向品玩描述,他2018年入职时,SEA集团即便已跻身东南亚科技小巨头之列,但仅从技术层面来看,水平勉强能与国内二线互联网公司持平。

事实上,很多在东南亚成功的所谓新加坡公司,最初都不是从新加坡起家。比如,网约车与外卖平台Grab虽于2020年将全部总部迁至新加坡,但实则创办于马来西亚;

而Tokopedia和Gojek则诞生在东南亚最大的市场印尼,并于2021年合并为GoTo,成为Grab最强劲的竞争对手。而李小冬的中国背景,让Shopee选择中国互联网大厂化的路径。但这带来的“国际化”的挑战看起来比其他路线多很多。

“我其实隐约地感觉到未来Shopee的业务核心团队可能会转向中国,只是没想到这么快。”在这位员工看来,全球疫情爆发带来的电商风口,让Shopee的发展远超预期,也无形中成为了核心业务团队向中国转移的催化剂。

财报数据显示,2020年Shopee的总GMV达到354亿美元,同比增长101.1%;总订单数达到28亿,同比增长132.8%。而在2021年第一季度,Shopee仍保持着强势的增长势头,GMV达到126亿美元,同比增长103.2%;总订单数达到11亿,同比增长153%。

在这样的变化中,Shopee在不少员工眼里,成了一家事实上的中国公司。

03 | 破灭的全球化美梦

但好景不长,这种疫情初期的GMV增长很快结束,而Shopee却已陷入内部人事斗争与业务问题拉扯,进一步让它来不及调整。

2021年是Shopee大肆扩张全球市场的一年,在原有东南亚和巴西等优势业务基础上,开拓了墨西哥、阿根廷、哥伦比亚、智利、法国、西班牙、印度等多个新站点。

但短期内同时进军多个海外市场,实则给Shopee带来了巨大的资金压力,其母公司SEA集团也多次在财报电话会议中提及“将更多关注盈利能力”。

从SEA集团的收入构成来看,其三大主要业务分别是游戏、电商,以及数字金融,其中游戏(Garena)是电商(Shopee)自创办以来的主要现金牛,为其全球化扩张提供了强有力的资金保障。SEA集团2021年企业总市值曾逼近2000亿美元。

然而,2021年第三季度,这样的“互补”模式开始出问题:通过游戏业务作为现金流造血,供给电商业务在全球的大额补贴和高性价比策略模式,在后者的严重亏损下变得不再成立。

其游戏业务产品线单薄老化、自研游戏业务进展缓慢,流水增速已从65%降至29%,不足以支撑亏损严重的Shopee电商业务。

股价开始下跌。2021年三季度财报发布后,也是Shopee刚宣布进军欧洲市场之时,SEA的股价一路从最高点372美元跌至现在的80美元,蒸发近80%。

“外部大环境不好是前提,但公司站在高点时的盲目自信和不加节制的扩张,也是开始走下坡路的主要原因”,多个Shopee员工在谈及过去一年多的公司发展情况时,表示2021年的扩张步子迈得太大,连内部员工都能感觉到策略上的激进和缺乏大局观。

一位曾负责过Shopee数据中台的前核心技术成员透露,Shopee增速放缓内部来看早有迹象,2021年之前扩张一个新市场能让大盘流量直接翻倍,而后来虽然扩张市场数量变多了,但流量增长连50%都不到,“隐约有种增长到顶了的感觉”。 

在这样的挑战下,许多Shopee新加坡员工把问题再次归结于中国元素的增多。

“现在Shopee已经看不到什么国际化的影子了。核心业务团队转移后,甚至有人提出「我们没必要说英文」,跟海外团队开会的时候基本也都用中文,很多东南亚同事听不懂,解决的办法是会后再将记录翻译成英文。”

一位新加坡Shopee老员工对品玩说,公司早年间很注重内部多元的文化与氛围,这也令海外员工感到十分舒适、融入感很强,“现在Diversity已经被杀死了”。

此外,还有不少新加坡员工指责,这样的变化也破坏了曾经的扁平化沟通机制。

据多位内部人士透露,Shopee内部的组织架构不再如早期那般扁平化,以往一线技术人员直线汇报关系两层就能到达CTO,而现在变得层级繁琐森严,底层员工甚至看不到所在业务线的完整汇报关系。

有员工曾指出过这点,公司也因此曾设立了一个由下而上的反馈机制(Feedback Cultrue),新加坡办公室里各处贴着反馈系统的二维码,鼓励员工填写建议和想法。

“更多就是形式主义,我反馈了几次都没有得到解决,久而久之也没什么热情了。”一位新加坡员工表示,当由下而上的反馈机制形同虚设后,“我们对公司的认同感和归属感也没那么强了”。

久而久之,身处一线的员工们有了一种活在“真空层”中的感觉,公司决策层与他们的距离越来越远,虽然Town Hall Meeting仍在正常举行,但少了“发现问题、提出问题、解决问题”的沟通氛围。

“我能直观感受到的是,早些年我们人少规模小,的确一直存在线上技术问题,但改制后引进了那么多人才,规模也扩张了,技术问题却一点也没减少。”

一位Shopee新加坡员工告诉品玩,公司的技术人员都能通过一个系统看到整个产品每天的线上事故情况,就他近期观察来看,公司几乎每天都有P0/P1级事故爆发。

“这种大事故一天一个,有时候一天两个,但老板们似乎也不在乎,真的是

有Shopee员工甚至提出更严重的指控:

一名熟悉技术情况的人士称,他所在的小组由中国团队接手管理后,新来的技术负责人不仅带来了一批自己在前公司的下属,还把前公司的技术代码大批地搬过来用,“这些代码还被丢给我们老员工修改,里面的细则和注释有很多原公司的信息,我们看来这是很严肃的抄代码事件”。

Shopee另一个技术线的新加坡前负责人也有相似的指责。

“当时有个分布式存储相关的项目,中国团队那边称从腾讯挖来了个大牛,一年之内就能把这个做出来。我们搞这行的一听就知道不可能,除非你就是拿人家的代码直接过来跑”。他表示怀疑。

多位Shopee员工表示,由于缺少对Shopee产品的了解,加之直接复用其他公司技术造成的线上bug,让本就不太稳定的平台系统问题频出,往往执行不过一个季度,就变得不了了之。

“可能管理层们正忙着通过权力斗争坐稳自己的位置,先做到跟公司深度绑定,业务问题可以慢慢解决。”有员工如此猜测道。

对于Shopee和SEA集团来说,是否能够重新找到中国基因与全球化基因之间的平衡点,将成为其下一阶段发展的决定性因素。更具体来说,Shopee当下应该关注的是如何定义新加坡团队对业务和公司发展的意义。

据Shopee一位新加坡员工透露,新加坡团队今年开始实行Hot Desk制度,当地所有员工不再有固定的工位,上班之前需要通过系统进行工位预约。虽然工位预约制在全球化公司中早有先例,但Shopee的这项制度并没有在中国团队实行,公司给到新加坡员工的解释是“工位不够用了”。

“不理解为什么实行这个制度,原来每个组的人都会坐在一起,讨论项目和工作非常方便,实行之后大家坐的就分散了。”一位新加坡员工说,这项制度带来的直观感受是公司没钱了,想得更极端些就是变相的收缩中国以外团队规模。

这些种种不理解,都在提示着那些对新加坡趋之若鹜的中国企业家:一家生于新加坡的互联网公司,在中国元素增多后尚且无法处理这种平衡,那些“外来”的中国公司要如何应对这个问题?

近来Shopee向外界传来的坏消息更是一个接一个。

先是年初腾讯宣布减持其母公司SEA集团的股票,当日SEA集团股价下跌超11%;2月14日,印度以数据安全为由封禁了Shopee以及SEA集团在当地备受欢迎的游戏Free Fire,封禁令公布后SEA集团随即迎来超20%的股价大跌;3月份开始,Shopee相继关闭了印度、法国、西班牙等国家站。

而在过去没多久的6月份,Shopee内部又爆发了裁员计划,优化团队涉及Shopee墨西哥、阿根廷、智利在内的多个团队。

Shopee的内部裁员也于近日蔓延至中国团队,互联网论坛中越来越频繁看到深圳研发团队员工发出的相关信息,虽未明确裁员涉及的具体条线,但发文屡屡提及“整个组解散”、“业务整体裁撤”。

“我们预测今年底明年初,还会爆发一波老员工离职潮,因为2018/2019年入职的人很多因为股票没到期所以选择按兵不动。”一位新加坡员工说。

“以Shopee现在这个样子根本留不住人了。”


web3


Short history of the web

The original Internet was invented in the 1970s by the US government to protect its nuclear weapons from hacking.

They realised a single computer controlling all the rockets in peak Cold War was a recipe for disaster. So they built a decentralised network of multiple computers instead.

This meant the US could keep its part of the "mutually assured destruction" bargain even in case of a Soviet cyberattack.

web1

In 1990, the Internet was a bunch of connected computers. The web was its first application, created by Tim Berners-Lee.

Web1 was designed as a "hyperlinked information system." A giant library of data sourced together on a screen from computers all across the network for users to browse by clicking around linked text and images.

Sounds familiar?

30 years later, three billion users are connected to a much bigger, faster and more ubiquitous web, powered by monstrous data centres. The clicking around has remained largely the same.

In its early days, the web was a niche tool, used almost exclusively by academics. Mass adoption came five years later with the introduction of browsers like Mosaic and Microsoft Internet Explorer.

These were the good old surfing days. You'd dial in. Downloading a picture took years. Altavista was the default search engine. Nobody had thought of web design yet.

Web1 was:

  • Decentralised — Powered by regular computers from regular users.
  • Open-source — Anyone could build on the web.
  • Read-only — Publishing content required some technical skills, so most users were readers.

Web1's decentralised infrastructure symbolised its original ethos. Anyone could publish information of any kind, to anyone in the world, without the permission of central gatekeepers.

web2

Fast-forward 10 years, the Wild West had grouped around winners like YouTube, Facebook and Twitter, pulling in huge numbers of users and talent black-hole style.

For the first time, anyone could publish online. As barriers faded, users and usage surged. The Internet had something for everyone.

In the backend, three big shifts shaped web2 as we know it today:

  • Mobile — Smartphones move us from a few hours per day at our desktops to "always connected". Apps and notifications rule our lives.
  • Social — Friendster, MySpace and Facebook get us to show our faces and emerge from anonymity. They make it easy to create, share, interact and recommend. We go from sharing photos with friends to getting into strangers' cars.
  • Cloud — Amazon, Google and Microsoft make it cheap to build on the web. Instead of having to buy and maintain expensive hardware infrastructure, you can now rent it low-cost from vast data centres around the world.

The Internet has become centralised. It's essentially a bunch of closed systems interacting with each other.

Big Tech is extracting you

As we suddenly gained access to more people, ideas and technologies than our brains knew what to do with, the central platforms blew up like mushroom clouds, consolidating network effects into monopoly power.

Networks become exponentially more valuable as they gain more users. You join WhatsApp to talk to your friends. Mom joins WhatsApp to talk to you. Dad joins WhatsApp to talk to mom. Before you know it, the whole world uses WhatsApp. You can't leave.

In February 2021, WhatsApp changed its privacy rules in a take-it-or-leave-it announcement: it would harvest more user data for profit. Millions swore they would ditch the app for more private alternatives — including yours truly. Not enough to escape the network's gravitational pull, it turns out. While many chat on Signal and Telegram these days, few managed to get off WhatsApp completely. You still want to talk to Mom and Mom still wants to talk to Dad.

In this digital era, customer value is a direct function of network size. Users can't leave. Startups can't compete. Media, developers and creators have no choice but to play ball. The network's pull is too strong.

Locked in, we pay the price not in dollars but in personal data and content. To be mined, sold and fed back into secret algorithms that hijack our attention so we'd give more. All under the veil of "free" and "improving user experience."

Your self-expression = their market cap.

Google, Apple, Facebook, Amazon (GAFA) control our conversations, searches, content, media and data. The open forum has become a walled garden. Today's Internet is an oligarchy.

Why web2 sucks

We need a new Internet because the current one is broken. It's a multivariate problem.

The attention economy

Starting out, the web didn't have a way for exchanging value. People weren't keen on pulling out credit cards online. So the default business model became to attract users with free stuff and sell access to their eyeballs: advertising.

Attention became the Internet's native currency. Sites compete for it with algorithmically generated content loops you can't stop scrolling and headlines you can't stop clicking.

Farming attention isn't new. The business of media has always been to keep you watching. To actually inform might get you to tune out and take action in the physical world.

But watching TV we are at least synced within the same self-perpetuating loop of opinions.

On web2, we are each fed a personalised diet of whatever triggers us most. Different opinions have become different facts. And as your alternative reality clashes with mine, Facebook's stock price goes up. The bigger the fire, the higher the profits. Social media brings the world together to tear it apart. Because it's good for business.

When clicks equal revenue, there is no incentive to tell the truth. The result is clickbait, misinformation, fake news, ad blockers, and ad blocker-blockers.

The Internet is owned

Platforms own everything you create online. That includes the profile data you fill out, the behavioural data you generate, and the images, videos, songs, status updates and comments you upload. Whatever you do on platform turf is platform property.

Quite literally: whenever you upload anything to an internet platform, the file is copied onto its servers and ownership is passed to the company. It becomes the raw material algorithms mine to generate the attention advertisers pull out their wallets for. You sow, the platform reaps.

There are returns for you too, to be sure. We wouldn't play ball if there weren't. Sharing content online builds reputation, audiences and connections. The kind of social capital that can be monetised in its own right. Artists and creators never had such instant access to so many potential fans.

Still, all of it happens not thanks to but by mercy of the platforms. They own both your work and your followers. You'd lose it all if you'd left to try and make it outside the walls. And so you have no choice but to keep turning the wheels of their money making machine.

Deplatforming & censorship

When Twitter and Facebook banned Donald Trump, he told his supporters to follow him to Parler. Next thing Apple and Google removed Parler's mobile app from their app stores. Whereupon Amazon delivered the final blow by kicking Parler's website from its hosting servers. Trump is digitally homeless.

Here's how that works.

Close to 90% of the web is stored with four hosting providers, the biggest of which is Amazon Web Services (AWS). Their datacentres run the sites and apps we use everyday: Facebook, Twitter, Airbnb, Uber, Reddit, Netflix and so on. We access them through browsers (web) and download them from app stores (mobile).

These companies control the gates to the global marketplace of ideas. You play by their rules or don't play at all. They ban your accounts, your apps, your websites.

Even if you behave, you can still be guilty of living in the wrong place. Censorship is easy when all it takes is blocking a handful central servers, as governments know all too well. Take China's Great Firewall: as effective at keeping state secrets as at keeping Facebook, Twitter, Google and Wikipedia from its citizens. If (when) Russia and India erect their own versions, the global marketplace of ideas will have lost 3 billion human minds.

Hacker paradise

An interconnected economy that combines decentralised data creation with centralised storage provides enormous rewards for hackers.

Billions of devices uploading their data to a handful of giant data centres is like a central bank with infinite doors to break in. It means I could steal your bank credentials by hacking my neighbour's smart fridge. It means Russian cyberterrorists can freeze ATMs, shut down railroads and paralyse hospitals in Ukraine by taking control of outdated Windows computers.

Today's web is a chilling case of the maxim that a system can only ever be as secure as its weakest link. The crucial flaw is that the weakest link can't be fixed because new links are added every day. By design, the solution can never match the scale of the problem. And as commerce becomes ever more peer-to-peer and device-to-device, the problem is bound to snowball into systemic bankruptcy.

Cybersecurity in its current form is a Sisyphus Myth: we keep pushing a boulder up a hill only to have it roll back down because it's too heavy. Here are the numbers. Cybersecurity pushes about $123 billion every year. The cybercrime boulder is projected to weigh $10.5 trillion in yearly damages by 2025. The greatest transfer of economic wealth in history.

Data breaches are the new standard for privacy. Cyberterrorism the new normal of geopolitics. A centralised internet poses a permanent risk.


WEB3

The trust problem

How did we get here?

The pioneers of the Internet never meant for it to be centralised. But they overlooked the core challenge of human social organisation: trust.

Trust is the certainty not to be scammed. When you trust someone, you're sure they'll behave along the lines you expect them to.

In pre-civilised times this meant that, to stay safe, you only directly interact with friends and family. No trading information and value with strangers. If I don't know you, I don't do business with you. This capped the first hunter-gatherer societies at around 150 people:  the maximum number of stable social relationships a human brain can supposedly manage (known as Dunbar's number).

Units of civilisation

When the last ice age ended around 11,000 BCE, the nomads settled down in the Agricultural Revolution. Staying put for extended periods of time gave rise to private property and valuable possession (stored agricultural output). This was the cue for trust's alter ego to rear its ugly head. The incentive to steal had never been greater. To moderate the escalating violence between stranger tribes, we came up with third parties all strangers could trust: institutions.

Institutions widen the perimeter of trust between strangers by keeping records of what happened. Who owns what, who owes what. Taxes, payments, properties, exchanges. Records affirm truth and truth constructs trust. Governments, banks, courts, religious organisations like the Church, as well as private companies scale human cooperation into large complex societies by asserting a standardised narrative. A story we can all believe in.

In this sense, institutions are the basic units of civilisation. Offline economies can't exist without them. As it turns out, neither could the first online economy. The early web too leaned into the old habit of centralised trust management shortly after its decentralised inception.

Gatekeeper v2

Unbounded by space and time, today's internet institutions have slashed the latency and cost of economic exchanges - unlocking instant global business. They achieve this by letting software take care of trust. We stay, ride and trade with strangers all over the world because our phones assure us we can. Through records like reviews and ratings we, the users, build a culture around a particular core interaction. This culture sets the boundaries of what each of us can ('t) do. At the very least, we won't be scammed. Best-case, the sky is the limit for collaboration.

Networked software subverts the bureaucratic, fee-collecting middleman to reward individuals on both sides of supply and demand. Strangers can transact at scale in a peer-to-peer economy. The kicker is that the networks are owned and the house still takes most of the winnings.

Institutions keep failing us because they are human

Every institution that distributes power, money or status eventually falls to bias and corruption. Centralised internet platforms are no exception. It's fundamentally self-interested human behaviour playing out at scale: a feature, not a bug. We can't trust banks, Facebook and Uber to take care of trust because we can't ultimately trust the individuals that constitute them. Especially when they can leverage laws and network effects to evade competition.

That is not a fancy way of saying "f*ck the system" nor is it blaming bankers and Mark Zuckerberg for all of the world's problems. It's bad design.

Blockchain: math > humans

The diagnosis is two-tiered:

  • Record-keeping scales society by constructing a centralised version of the truth large groups of people can agree on. Crucially, records are not truth itself but a tool for approximating it. Subjective valuation inevitably creeps in the process of 'recording'.
  • Society can't trust the record keeper because the record keeper is human and humans are naturally selected to be self-interested. Bias is a given, manipulation an ever-looming shadow. The incentives don't line up.

The word 'trust' in itself suggests the possibility of fraud. They're two sides of the same coin.

How can we keep records that are objective and immune to human bias? The answer, as embodied in blockchain technology, is to remove humans from the equation altogether.

Minimum viable explanation

  • The blockchain is a decentralised digital list (ledger) of who holds what in a network. This can be money, property titles, medical records. Anything someone would care to 'own'.
  • Decentralised means every user in the network has an up-to-date copy of the ledger.
  • This makes the records unchangeable. If someone messes with the ledger, the rest of the network rejects it.
  • New records (blocks) are made unhackable with cryptography.
  • Cryptography is impossibly complicated math that takes a lot of computing power.
  • Users providing that computing power are "miners". They get paid in cryptocurrency (like Bitcoin) for securing the ledger.
  • Mining makes the cryptocurrency scarce, giving it economic value.

Blockchains automate trust. Users don't need to trust records because they're verified by the network. Trust is coded into the system itself, distributed across all network participants. There is no flawed fee-charging central intermediary with an agenda. It's a self-governing networked community of strangers. The same way society pays you money for giving it what it needs, blockchains pay you coins for giving the network what it needs.

Different blockchains demand different value. It can be security, storage, computation, bandwidth, attention. The wild multitude of possible applications is beyond the introductory scope of this post. And bound only by your imagination.

Bitcoin — O.G. blockchain

Cryptodaddy Bitcoin makes for an intuitive case of how blockchains work. Its ledger keeps track of how much currency each user holds and rewards miners for securing the records.

  • I pay you 1 Bitcoin (BTC)
  • Everyone in the network updates their copy of the ledger with a new block that states our transaction.
  • The new block is verified and cryptographically secured by miners, who get paid in Bitcoin for their computing power.

Think of Bitcoin as a giant spreadsheet that records every transaction.

Ethereum — Distributed global supercomputer

If Bitcoin is a spreadsheet, Ethereum is a spreadsheet with macros.

Macros are mini-applications you can use to automate tasks in Microsoft Excel. In other words, Ethereum is a blockchain with its very own programming language. Developers can build decentralised applications ("dapps") on top of it. As Bitcoin's blockchain pays BTC for securing the ledger, Ethereum pays Ether (ETH) for executing and verifying the code of decentralised applications. It's like a giant supercomputer made up of all the computers in the Ethereum network.

The idea of a network running applications should sound familiar. Ethereum is a decentralised alternative for the centralised Internet. A new Internet that is owned by all of its users instead of single corporate behemoth like Amazon.

Unhackable, uncensorable. Governed by its users and rewarding the work the network needs with a native currency. A trinity of Internet, free market and democracy. It's the original vision for the web come true.

The Internet Of Value

Don't limit your imagination to decentralised versions of Twitter, Facebook and YouTube. Blockchain technology unlocks a new kind of web: a human-to-human economic network in which strangers can trade currencies, assets and valuable data. No institutions charging fees, setting terms or asking questions for making it happen.

Value exchanges follow a prototypical contractual pattern. There's a performance and a reward. If I do X, you give me Y. Bitcoin provides a simple example of how blockchains automatically verify both performance and reward, fulfilling the contract with 100% guarantee that no party gets duped. These "smart contracts" are like robot vending machines. Trades are automated according to a logic that can't be breached.

Think art, insurance, real estate, intellectual property, credit cards, lawyers. You'll be able to trade it all without middlemen, using dapps built on Ethereum or other smart contract blockchains like Solana instead. Trustless and permissionless. Cheaper and faster.

The superior economic efficiency will open up previously impossible business models and possibly reinvent companies altogether. At its core, a company is but a mesh of contracts: with employees, with shareholders, with banks, with customers, with the state. All can be programmed on smart contract blockchains.

Blockchains allow everyone in the world with a phone and an internet connection to participate directly, immediately and without permission in the global economy.

How web3 works

On the economic internet:

  • every user is a wallet.
  • every file is an asset owned by a wallet.
  • every exchange is a transaction from one wallet to another.

How? Let's build some intuition.

web2: read+write

When you sign up for Twitter as @jack, a @jack-named directory is created in Twitter’s database — hosted on a central server like AWS.

Every time @jack tweets, a new page is added to the @jack directory in the Twitter database. When I like @jack’s tweet, I update the underlying database page with +1. When @jack mentions me in a tweet, the page is linked to my profile page. Adding and changing pages is called ‘writing’.

Each page is linked to other pages (home, profile, comment, mention, retweet) so you can click from one page to another. Viewing and browsing tweets this way is called ‘reading’.

On your screen, the user interface of Twitter’s web and mobile apps makes the experience of reading and writing intuitive and effortless.

Twitter is web2 because users have writing permissions. On web1, only the owner of the site could change the data: for users, it was read-only.

web3: read + write + own

To reading and writing, web3 adds ‘owning’.

As much as your tweets have your name on them, they’re still in Twitter’s database. On a blockchain-Twitter — let's call it 'dTwitter' — you own your tweets: they're assets in your wallet.

The mechanics would go something like this:

  • @jack joins dTwitter by connecting his crypto wallet.
  • When @jack tweets, a new file is created and stored on a decentralised file storage system like the InterPlanetary File System (IPFS).
  • At the same time, a token that represents the tweet-file is ‘minted’ on the dTwitter blockchain and allocated to @jack’s wallet address. It sits in @jack’s wallet and so @jack effectively ‘owns’ it.
  • @jack can transfer ownership of his tweets to other wallets.

Whereas all Twitter tweets are owned by Twitter, all dTwitter tweets are owned by its users.

You can think of tweets as assets that accrue value as a function of attention and engagement.

On web2, Twitter the company owns all tweets and trades the generated value for money with advertisers. When you write a viral tweet, Twitter’s stock price goes up. On web3, tweets and returns are all yours. You’ll be able to directly trade the attention your tweets attract with advertisers via smart contracts, or sell your best tweets as NFTs.

NFTs

A token representing tweet ownership is non-fungible, a Non-Fungible Token or NFT. That means the token is unique and not 1:1 interchangeable with any other token: @jack’s first tweet is different from his second tweet the same way Da Vinci’s Mona Lisa is different from The Last Supper.

@jack can sell his tweets by exchanging the NFTs for a cryptocurrency like ETH (in fact he did). Like dollar bills and grains like wheat, ETH tokens are fungible: you don’t care ‘which’ ETH token or dollar bill it is because they are all the same. Fungibility qualifies things as money. We use fungible things to value and exchange non-fungible things. 

@jack could trade tweets in good faith, trusting the other party to send Ether tokens to his wallet address upon receiving the NFT. Or, he can use a smart contract that is programmed to transfer x Ether tokens from wallet x to wallet y as soon as wallet x receives the NFT from wallet y — automated trust. That’s how NFTs of (mainly) artwork .JPEG images are traded on OpenSea, the biggest NFT marketplace at the time of writing.

As the example suggests, the concept of NFTs reaches far beyond the current craze that sees people buying .JPEG images of rocks, apes and 8-bit avatars for millions of dollars. Essentially, everything you’d care to own — diamonds, Teslas, Pokémon cards, houses, land, paintings, songs — can be tokenised as NFTs so ownership becomes verifiable, unstealable, programmable, divisible, easy to transfer and cryptographically secure.

NFTs deserve a deep-dive of their own.

How to use Web3

Connect wallet > Sign in with Facebook

To use a dapp, you connect your crypto-wallet, i.e. you signal the address of your blockchain account to the dapp. 

What’s the difference between a wallet and an address?

An address is a series of numbers, e.g. 0xec98c7935ae1db71884969919de58cd776cc017c. Wallets allow you to do things with addresses. They come in different purposes:

  • Cold wallets are hardware devices used to store assets offline. Example: Trezor.
  • Soft wallets are software apps used to store assets on a phone and/or desktop. Less secure than cold wallets but easier to use. Example: Exodus.
  • Hot wallets can interact with dapps as mobile apps and browser extensions. That connectivity makes them less secure for storage. Example: Metamask.

Crypto-addresses associate with layer 1 blockchains like Ethereum. As such, they’re compatible with all the dapps built on it. So if dTwitter were Ethereum-based, @jack would connect his ETH wallet, as he would to other Ethereum-based dapps like Uniswap (to swap tokens) and OpenSea (to trade NFTs).

Clicking Connect Wallet feels as easy as Sign in with Facebook. Under the hood, there's a big difference. Whereas signing in with Facebook effectively hands over your profile details until you revoke access, a dapp never gets actual access to your wallet. Instead, you transact tokens — fungible and non-fungible — in a cryptographically secure way. Each transaction is privately signed for by both parties and recorded on the blockchain for everyone to verify.

A crypto address is anonymous. It could store personal identifiers like names and pictures as NFTs: digital assets that are yours to share with other wallets and dapps — not Facebook’s.

Your decentralised domain name

Anonymity is the standard for a reason. Blockchain transparency means everyone can see what each address holds. Putting your name on a wallet with 100 BTC is like painting a target on your own back. Giving up banks also means assuming risk and responsibility for assets ourselves.

Yet, 0xec98c7935ae1db71884969919de58cd776cc017c doesn't exactly roll off the tongue. To avoid having to unlock your phone, open your wallet app and copy-pasting your address in a messaging app each time your friend wants to pay back a beer, you can link your cryptic crypto addresses to an easy-to-market domain name, like gillesdc.eth.  

The same way netflix.com refers to the IP address points to the location of the Netflix site on a server, gillesdc.eth refers to my address on the Ethereum blockchain. Specifically the address of the hot wallet I use to interact with dapps. Use hot wallets like you use regular wallets on-the-go: only put in what you plan to spend. Treasures are better kept anonymous, in soft wallets protected by biometrics and 2FA (soft wallets) or offline cold wallets — the crypto equivalent of a vault.

Registering your crypto domain name make for a prototypical web3 experience:

  1. Buy the tokens you need to purchase the domain name you want from an exchange like Coinbase. You’ll need ETH for .eth domains and SOL for .sol domains.
  2. Transfer the tokens to a compatible hot wallet. I use Metamask for ETH and Phantom for SOL.
  3. Navigate to the domain name dapp (ENS for .eth and Bonfida for .sol) and connect your wallet.
  4. Search the names you want and complete the transaction from your wallet.

More detailed instructions:

Web3 tour

Smart contracts unlock new modes for trade, work, and play. Let's take a tour.

DeFi (Decentralised Finance)

DeFi is crypto’s way of Wall Street.

DeFi dapps let you swap, invest, earn, lend, borrow and insure financial assets directly with others users. Bankers are coded out: smart contracts automatically verify both ends of a transaction on the blockchain — slashing costs, overhead and bias. As of October 2021, ~$200bn of total asset value has been locked in DeFi protocols. (What is Total Value Locked (TVL) in DeFi?)

  • Stablecoins — Stablecoins are digital tokens pegged against commodities like gold or fiat currencies like the dollar. For example, 1 USDC token is exchangeable for 1 ‘real’ dollar. Old-world assets get crypto features: they become programmable in smart contracts and, as such, can be used in DeFi protocols, DAOs and dapps.
  • Uniswap — In spite of decentralised imperatives, most tokens are still traded on centralised exchanges like Coinbase. Uniswap fulfills the web3 promise: direct peer-to-peer currency trading.
  • Aave — Aave is a crypto-lending protocol. Crypto-holders can earn high interests by lending out. Borrowers can take out loans without credit checks by putting down crypto as collateral. In case of default, collateral is sold off to cover the loan.

NFT (Non-Fungible Token)

A token is non-fungible when its value is perceived as unique, i.e. when it's not 1:1 interchangeable with another token. It's a matter of perception: dollar bills all have unique serial numbers, but qualify as fungible because the purchasing power of each is the same. It's a different story if you're a collector and care about the serial number.

In that sense, NFTs are just tokens with serial numbers that matter. If you issue 1,000 entry tokens for a giveaway, those tokens are non-fungible if a higher number increases chances of winning. They're fungible if the token number doesn't matter.

As I write this, NFTs have become hard to ignore. But as people and companies spend millions for Cryptopunks and Bored Apes, two important features of NFTs tend to get lost in the noise.

First, NFTs are on-chain tokens proving ownership of off-chain assets. They're not the assets themselves. Everyone can right-click + save a Cryptopunk .JPG, but only one wallet can hold its NFT.

Second, NFTs are not synonymous with digital artwork or even digital assets. Everything you’d care to own can be tokenised to make its ownership verifiable, unstealable, programmable, divisible, easy to transfer and cryptographically secure. That includes the Mona Lisa, Teslas, and your house. Digital artwork is but the top of an iceberg that will go on to tokenise every asset on the planet.

NFT adoption iceberg
  • Bored Ape Yacht Club (BAYC) — The BAYC is a community for Bored Ape NFT holders. A compelling example of how NFTs can be tied to access and exclusivity, as well as social status.
  • Ethereum Name Service (ENS) — When you register an Ethereum domain name, its NFT is minted and stored into your wallet.
  • Audius — Audius is web3-Spotify. Artists directly stream to listeners without music labels and companies in-between. Ownership of songs stored on the IPFS is recorded on-chain as NFTs. Streaming revenue goes to whoever owns the NFT.

Owning ideas

NFTs free creators and consumers from the monopoly of platforms.

When you post image, video and audio files online, you copy-paste its ownership to Facebook & co as per terms of service.

Through NFTs, creators retain ownership of their content, without limiting their spread. However far and wide the files are copy-pasted across the web, origin and ownership are forever tracked on the blockchain. Platform-agnostic, endless content.

On web2, when content goes viral, it's the platform that profits. Verifiable NFT ownership inverts this relationship, redirecting all future cashflows of an idea to its creator — as defined in smart contracts. It is now in the creator's interest for their work to be copy-pasted virally. Every copy, share, display, use, and promotion accrues the cultural value of the original idea. NFTs capture ideas as assets so they become ownable and tradeable.

For a taste of how NFTs reinvent digital ownership, consider Mirror.

Mirror is a decentralised publishing platform, with tools that help creators express, share, and monetise their thoughts web3-style. You can publish posts on-chain, mint and auction off NFT editions for them, crowdfund new projects, split revenue with collaborators and tokenise your community. $WRITE tokens give creators ownership of the Mirror DAO.

You can read this post on-chain. As well as support my writing by collecting its NFT. Who knows, maybe it'll be worth a lot more in the future.

DAO (Decentralised Autonomous Organisation)

As noted earlier, organisations can be simplified as synced webs of contracts.

  • Employees get paid to perform a set of tasks.
  • Customers pay for products and services.
  • Banks lend money on certain payback conditions.
  • Shareholders invest in exchange for a stake in the organization’s activities.

A DAO puts this idea on steroids, automating value transfers through smart contracts. Human managers are programmed out by code that is democratically agreed on by token holders. Each member owns a fraction of the DAOs assets and can weigh in on decisions proportional to token holdings — as programmed per smart contract.

Integrating economic and social features, the DAO model makes companies more like communities and communities more like companies.

  • The DAO — The very first DAO was a venture capital fund launched in 2016, aptly named The DAO. DAO tokens, purchasable with ETH, came with the right to vote on where The DAO's collectivised funds would be invested. Investors were to profit from dividends and rising prices of the DAO token. Unfortunately, the underlying smart contracts had a critical bug that was exploited by hackers. Or maybe not so unfortunately: hacks expose vulnerabilities we can't have. Where the DAO Hack initially posed an existential risk to the nascent Ethereum protocol, it ultimately came to strengthen it.
  • MakerDAO develops a DeFi protocol and issues a stablecoin named DAI. Many teams building web3 applications are in fact structured like DAOs, including aforementioned Uniswap and Aave.
  • PleasrDAO is a collective of NFT enthusiasts that pool together resources to get their hands on rare pieces. Notable acquisitions include the Snowden NFTthe original Doge meme image and an extremely rare Wu Tang Clan album. Each member owns a part of these NFTs proportional to the number of tokens they hold.

Social tokens

Tokens capture the economic value of community membership, subjecting them to laws of supply and demand. Prices rise as more people want to join. As well as gain certain rights tokens may represent: ownership, voting, exclusive access. When prospects of rising demand attracts investors, the price climbs even higher.

This is as true for ETH holders as it can be for any group of people. Brands, artists, creators, influencers can turn communities in economies through tokenisation. I myself could airdrop $GIL tokens to subscribers and mint NFTs of pieces I write. The more readers I get, the higher the economic value. More so if tokens also unlock exclusive content, a Discord group, events and other fun stuff.

  • Socios enables sports teams to monetise fanbases with fan tokens. Fans can buy tokens for a sense of ownership in the club, other than for “superfan” access to team decision polls, giveaways and rewards. Soccer superstar Lionel Messi reportedly got part of his signing bonus paid in $PSG fan tokens when he signed for the Parisian club in August — consequently spiking the price.
  • Mirror is a decentralised publishing platform, with tools that help creators express, share, and monetise their thoughts web3-style. You can publish posts on-chain, mint and auction off NFT editions for them, crowdfund new projects, split revenue with collaborators and tokenise your community. $WRITE tokens give creators ownership of the Mirror DAO.

Play2earn

Next, you can gamify the community by rewarding achievements with tokens.

If you’ve ever chased Pokémon, World Of Warcraft weapons and FIFA player packs, you understand the value of digital assets. With a blockchain, digital assets become economically scarce. There’ll be only one Pikachu in crypto-Pokemon. And it won't have a central corporate game developer non-stop pulling in cash from players through infinite duplication of game items out of thin air. Instead, scarce assets are earned, owned and traded among game players in what is a proper economy. Yes, your kids will make a living playing video games.

  • Axie Infinity is a blockchain game in which players breed, raise, battle and trade cute animalistic creatures called "Axies". Players earn tokens they can leverage for breeding Axies, owned as NFTs. Trading Axies and tokens, some players are already able to live off the game. The game's economy is surprisingly complex, as this thread explains.

Metaverse

Human-to-human economies, NFTs, tokenised communities and play2earn converge in what's known as the Metaverse: a virtual world where people work, play and live together.

Consider how much our lives is already happens through screens:

  • Work — From working in buildings to working from laptops and phones. From meeting rooms to Slack and Zoom.
  • Community — We care more about online followers than offline neighbours. Spend more time socialising on Instagram, Twitter, Discord and Reddit than in bars.
  • Play — More people today play online games than offline sports.
  • Identity — More people care about how we look online than in real life. Profiles, tweets and stories is how we broadcast who we are.

To digital work, play, friends and identity, blockchains add digital assets and ownership.

If the prospect of living in the cloud sends shivers up your spine, mind that in sci-fi virtual worlds feel dystopian mostly because of the central power that designs and controls them. This is web2’s version of the Metaverse: a virtual Facebook.

A crypto-Metaverse is open and decentralised, built from the collaborative creativity of all its creators, economically allocated through supply and demand mechanics. A world free from natural constraints and dictating institutions can have tribes, vibes and markets for every human individual. Can't find yours? There's your cue to get creating and connecting. You don't need anyone's permission.

Dive deeper

It's still early. As you read this, few people are in on how blockchains are transforming human society. Claim a competitive advantage in the marketplace by going wide and deep in a way that vibes with your personality.

Here are some places to start: